Founded in Jeddah. Focused on customer experience.
Founded in 2020 and headquartered in Jeddah, In a Blink Of an Eye | بلمح البصر specializes in establishing, adjusting and operating customer experience departments and remote contact centers.
Our direct delivery scope
Our work spans contact centers, CRM systems, service quality, voice of customer and customer touchpoints. The common thread is establishing, operating and enabling the systems behind the experience.
Three connected service systems
Diagnosis and design produce a baseline and improvement plan. Establishment and enablement address the operating model, policies and procedures, technical integration and team readiness. Operation and continuous improvement connect daily interactions, quality review and periodic reports.
Our head office
Jeddah, Saudi Arabia — Al Rabwah District, Yahya Al Muallimi Street, World Trade Center, 3rd Floor, Office 102. Contact us to discuss your branches, channels and current challenge.
Not sure where to start?
Describe the challenge. We will use it to discuss the right kind of support.